RidgeGarrett is committed to protecting your personal information and respecting your privacy. Our goal is to give you as much control and information as possible regarding your personal data and the use we make of it in the course of our business. We want to be a leader in providing comprehensive privacy information to our customers. In general, you can visit RidgeGarrett on the Web without telling us who you are or revealing any information about yourself.
RidgeGarrett Website Privacy Statement
Effective January 1, 2006; latest update January 1, 2013
RidgeGarrett is a licensee of the TRUSTe Privacy Program. TRUSTe is an independent, non-profit organization whose mission is to build user's trust and confidence in the Internet by promoting the use of fair information practices. This privacy statement covers this Website. Because this Website wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance by TRUSTe.
The TRUSTe program covers only information that is collected through this Website, and does not cover information that may be collected through software downloaded from the site. If you have questions or concerns regarding this statement, please notify our Web Administrator by sending a message via the Contact link on this website.
What Information We Gather and Track
There are times when we may need to collect information from you through our Website. This generally involves filling out forms so you can download information, request services, or otherwise make contact with our offices. If you register on our site, sign up for a Webinar, subscribe to any newsletter or email notifications we send occasionally to continue contacts and updates with our customers, etc.., we may request your name, job title, company name, address, email address, and phone number, information about your company and your interest in our products, among other items which may be necessary to provide you a high level of service.
RidgeGarrett uses various methods to collect certain other kinds of information, including:
- Referring websites
- IP & Domain addresses
- Systems information
None of these methods can be personally identified with you, with the exception of "cookies", which can optionally store information that you may enter in forms on our Website, as described below.
A "referrer" is the information passed along by a web browser that references the Web URL you linked from, and is automatically gathered by our Web server. This information is used to identify broad demographic trends that may be used to provide information tailored to your interests. You will not be personally identified from this information.
Your computer uses IP addresses every time you are connected to the Internet. Your IP address is a number that is used by computers on the network to identify your computer so that data (such as the Web pages you request) can be sent to you. Our Web server automatically gathers them. RidgeGarrett will not use your IP address to attempt to identify your personal information.
System information we gather includes time, type of Web browser being used, the operating system/platform, and CPU speed. Your Web browser sends this information automatically when you are connected to a Website and is used only for broad demographic statistics. This information is used by RidgeGarrett to identify broad demographic trends and may be used to provide information appropriate for your computer system. You will not be personally identified from this information.
What We Do With the Information We Gather and Track
The personal information gathered from the forms you fill out on our Website is used in one of three ways:
- to provide you with information about products, services, news and events;
- to allow you to download products;
- to gather broad demographic information about user trends.
RidgeGarrett maintains a Company Directory and a Partner Directory. If for any reason a Company or Partner chooses to not have information listed in our directories, please contact our Web Administrator with a request to be removed.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.
What We Do with Information Gathered When You Acquire Third Party Products
Links to Other Sites
This Website contains links to other sites that are not owned or controlled by RidgeGarrett. Please be aware that RidgeGarrett is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every Website that collects personally identifiable information.
This privacy statement applies only to information collected by this Website.
Feedback, Submissions, and Comments
RidgeGarrett assumes no obligations of any kind with respect to any feedback provided to the company. Any questions, comments, suggestions, ideas, concepts, techniques, data, materials or information ("Feedback") that you provide to us shall not be regarded as confidential. We shall be free to reproduce, perform, use, disclose, exhibit, display, transform, create derivative works from, and/or distribute any Feedback without limitation. Further, we shall be free to use any ideas, concepts, know-how, data or techniques contained in any Feedback for any purpose whatsoever, including, but not limited to, developing, manufacturing and marketing products that incorporate such ideas, concepts, know-how, data or techniques.
Although RidgeGarrett may from time to time monitor or review bulletin boards, forums, discussions, postings, transmissions, and the like on our Website, RidgeGarrett is under no obligation to do so and assumes no liability or responsibility arising from the contents of any such communications or for any defamation, error, inaccuracy, libel, obscenity, or profanity contained in any such communication. Site users are prohibited from posting or transmitting any defamatory, libelous, obscene, pornographic, profane, threatening, or unlawful material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. RidgeGarrett may change, edit, or remove any user material or conversations that are illegal, indecent, obscene, or offensive, or that violate our company policies in any way. RidgeGarrett will cooperate with any law enforcement authorities or court order requesting or directing our company to disclose the identity of anyone posting such materials.
Communications to our Consumers
In addition to product and services updates, promotional and informational e-mails that RidgeGarrett sends to its users from time to time that they have opted to receive on our registration page, we may, on occasion, invite you to participate in a focus group or send you postal mail. If you register with RidgeGarrett on this site, we will send you a confirmation e-mail. We will also send you e-mail if you download products, services information, or white papers from this site, register to attend a Webinar, seminar, training and/or other event, or request to become a RidgeGarrett Partner. If you would prefer to not receive any of these communications see "Choice/Opt-out."
Once you supply us with personal information, such as an e-mail address, RidgeGarrett does not change the manner of usage of such information from its original purpose, unless we first obtain your informed consent. You may change your email preferences by contacting our company with such request.
We will send you Service-related announcements on occasions, when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, or if we deem any particular update to an application we have provided to your company is in need of immediate attention for any reason whatsoever, we might send you an email. You may not opt-out of receiving these service related announcements that are not promotional in nature. Emails of this stature are typically associated with identified security and/or usability functionalities related to your applications we have provided, and are considered important communications which should be viewed by your comapny.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by clicking the “unsubscribe” link in any promotional or communications emails (excluding Service-related Announcement emails), or by sending a request to the Administrator.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
If you have any questions about security on our Website, please contact us.
Changes to our Privacy Policies
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by e-mail, or by means of a notice on our home page.
Contacting Us About Privacy
If you have any questions about this privacy statement, the practices of RidgeGarrett services, personnel, Applications Suite or this website, please contact us.